If you are experiencing a problem with MapViewer, you can click on File | Feedback | Problem Report to report the problem to Golden Software. Please be as detailed as possible in describing the problem.
When reporting the problem include a description of the problem and the steps to reproduce the problem. If you need to send any files to help illustrate the problem, please zip them first. Our mail program does not allow files over 4 MB, so contact technical support for other arrangements if you have very large zipped attachments to send.